Ashland Theatre is looking for talented new individuals to join our team! View our list of current career opportunities below.

Current Opportunities:

Floor Staff

(Part Time Shifts – Afternoons/Evenings & Weekends) $8 - $9/hr.

GENERAL DUTIES: Floor Staff personnel support the management staff in the day-to-day operations of the theater. In any given shift, Floor Staff personnel may work in the box office, concession stand, projection booth and/or at the doorman’s stand. Floor Staff personnel are required to follow the instructions, guidance and direction of management personnel as they pertain to the policies, rules and procedures of the theater.

SPECIFIC TASKS/DUTIES: Employees hired as Floor Staff are required to follow Ashland Theatre Employee Policies & Procedures. Additionally, all employees will be required to perform some or all of the following tasks:

CUSTOMER SERVICE

  • Smile and Greet all Customers with a pleasant, upbeat attitude

  • Thank every Customer that is served

  • Answer telephones in a polite and expeditious manner

  • Assist Customers to the fullest extent possible

  • Refer all Customer complaints and concerns to management

SCHEDULED SHIFT WORK

  • Show up to work on time as scheduled

  • Notify management prior to any tardiness, schedule change request, or absence

  • Record check in and check out times on company approved time sheets or time clocks

  • Stay busy at all times when on duty

  • Refrain from personal conversations with non-employee friends while on duty

  • Refrain from using the business telephone and personal cell phones at all times while on duty

  • Prohibit the loitering of friends, in or around the theater

UNIFORM DRESS AND CLEANLINESS

  • Wash hands prior to each shift and after any activity not directly related to food preparation

  • Follow company dress code and present a professional appearance

  • Maintain an overall appearance of cleanliness and neatness

  • Meet specific company dress standards regarding hair length, jewelry, clothing, etc., that will be prescribed at the sole discretion of management

STOCK/INVENTORY CONTROL

  • Monitor, count and control inventory

  • Rotate concession items to prevent spoilage

  • Restock materials and supplies (may involve carrying loads up to 50 pounds)

SELLING OF ITEMS

  • Sell tickets and concession items to Customers

  • Be knowledgeable of the items offered by the theater and their prices

  • Inform Customers of their buying choices

  • Use positive, up-selling, and suggestive selling practices

  • Present/serve purchases in an approved manner

  • Receive money and count the correct change for each sale

  • Use the point of sale (POS) systems located at the theater for every sale

  • Become knowledgeable of company procedures regarding the use of sales terminals (Training Provided)

  • Accurately control the money in assigned cash drawers

  • Accurately control the ticketing of Customers and Customer seating in shows

CLEANING/SANITATION

  • Maintain a clean work station at all times

  • Prepare and handle food in accordance with company policy and local health regulations

  • Clean any and all parts of the theater as directed by theater management

  • Wash counters, utensils, windows and equipment

  • Sweep and mop floors

  • Pick up and empty trash in and around the building

  • Care for facility and equipment with high level of consideration for its value at all times

  • Other cleaning duties as assigned by the theater management

ADVERTISING/MARQUEES

  • Update theater marquees, posters and menu boards (may require exposure to the elements of weather for brief to intermediate periods of time)

  • Know the story lines of all current, and upcoming movies

  • Present a positive image to all Customers while on duty

REQUIREMENTS

  • High School Diploma is required

  • Former retail, food service or customer service experience a plus

Paid Training begins in December.  Shifts begin December 25. Apply Now.  Email resume or letter to info@ashlandtheatre.org  with “Floor Staff” and your name in the Subject line.


Ashland Theatre Foundation is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


Ashland Theatre is a historic film and performing arts venue in Ashland, Virginia. The Ashland Theatre Foundation is a tax-exempt non-profit 501(c)(3) designated organization.